UPDATE: Service returns to Virginia agencies after fiber cut impacted connectivity


UPDATE: Network connectivity has been restored to Virginia agencies after a fiber cut impacted connectivity, a spokesperson for VITA told 8News Friday morning.

Lindsay LeGrand told 8News that crews made temporary repairs late Thursday evening. Permanent repairs are scheduled for Friday evening.


RICHMOND, Va. (WRIC) — The Virginia IT Agency (VITA) issued an advisory this afternoon after a fiber cut was reported by Verizon. The damage was caused by construction work in downtown Richmond.

The fiber cut is causing outages for some Virginia agencies.

The Virginia Department of Motor Vehicles’ website was affected by this. The DMV confirmed with 8News that the cut fiber has blocked their ability to do transactions online and in person.

VITA said they are working with Verizon, who leases the fiber, on this and will provide updates as they become available. As of 4:00 p.m., VITA does not know when the repairs will be completed.

“Our team is working closely with the supplier to ensure that services are restored as soon as possible,” a VITA spokesperson said.

At 5:25 p.m., VITA sent out a second tweet stating repairs were still underway. As a temporary solution, traffic was rerouted to the Commonwealth Enterprise Solutions Center in order to temporarily fix the issues.

At 5:45 p.m., the DMV website was up and running again.

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