Hundreds of Valley Health customers’ medical records may be at risk, after the health firm announced multiple data breaches into the Inova Health System in 2017.
Valley Health began notifying patients of Inova’s security breach. The Inova Health System maintains Valley Health’s electronic medical records.
Inova first alerted Valley Health to the breach on Oct. 24, 2018, after being notified by law enforcement on Sept. 5, 2018. The security breaches took place in January of 2017 and again between July and November of 2017.
According to Valley Health, an investigation by Inova revealed that an unauthorized person logged into the billing system using the login credentials of a Inova employee who has since been fired.
In that breach, the unauthorized individual gained access to over 800 patients’ records, including names, addresses, birth dates, and social security numbers.
Valley Health notified patients by mail of the breach and established a call center to answer questions customers may have.
“We are sending a letter to the impacted patients, but if other people have questions, we do encourage them to use the call center,” said Walter Sowers, Valley Health’s compliance and privacy officer.
To find out if you have been impacted by the data breach, call 1-888-510-9854, 9 a.m. to 9 p.m. Eastern Time, Monday through Friday.