First-ever Starbucks for deaf and hard-of-hearing community


There is a Starbucks where every employee is fluent in American Sign Language (ASL).

The store’s signs and logos are in both English and ASL on everything from the aprons to mugs.

There are tablets at the register if people want to write down their order. And unlike other Starbucks locations, there is no ambient music playing.

It’s not just a change of pace for customers, several baristas say the deaf and hard-of-hearing community face chronic under-employment simply because of language barriers.

The store is right down the street from Gallaudet University, the world’s only liberal arts university for the deaf and hard of hearing. 

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