Thousands of shoppers bustled through Clarksburg Premium Outlets, at some points, filling the mall’s nearly 3,000 parking spots.
“The safety of our employees and our guests [is] the highest priority,” said Randy Goldman, Director, Marketing and Business Development, Clarksburg Premium Outlets.
But, how do you maintain the safety of those thousands of shoppers, especially in light of recent attacks and common aggression between customers in line for a limited sale?
“We’re very used to having busy weekends here at Clarksburg Premium Outlets,” said Goldman. “It’s just having more hours to cover, but we’re very confident with our security plan.”
Officials said they can’t reveal too many details on their security plan, but they promise there is a well-thought out one.
Clarksburg Premium Outlets partnered with Montgomery County Police, “who’s not only helping us with our security, but also helping us with our traffic and pedestrians walking across the street from our two overflow parking lots,” Goldman said.
Security and police officers traverse the two-floor mall featuring 90+ stores by vehicle, foot and Segway.
Shoppers said it’s an assuring presence.
“I do see security here all the time,” said Dale Mundy, Black Friday shopper. “There’s a police presence, even in the parking lot. No thought of any problems really.”
“I don’t think we’ve really thought about it, because it hasn’t been an issue that we’ve worried about thus far,” said Lisa Tekelenburg, Black Friday shopper.
Goldman said there have been no major changes to Simon Properties’ security over the years, but they always adjust staffing numbers to reflect extended hours and the influx of people.