Health care facilities receive recognition for improvement

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Health care facilities in the four-state region are being recognized for improving their quality of care.

Last year, Family Healthcare of Hagerstown opened its doors as it expanded to help the growing Washington County population. 

“I think our new environment has been very welcoming. I think people like the new facility,” said Kim Murdaugh, executive director of Family Healthcare of Hagerstown. “I think they feel good about coming to get care here. It’s easy to find, easy to access.” 

Officials said it’s more than just the facility that has helped them gain 900 patients in nine months.

“I think the one thing is the follow-up with patients and making sure that they have certain screenings that they need to have done that have not been done recently,” Murdaugh said.  “Calling them, sending them messages and also making sure when they are here for an appointment to also remind them they need screenings.”

They received more than $45,000 from Department of Health and Human Services and expect to use it to focus on specific health care issues for residents.

“One of the things is colorectal screening, as we have really been working all year on that,” Murdaugh said. “In Washington County, there are many people with diabetes and high blood pressure, so that is something we are constantly working with trying to have those patients controlled.”

The money will also be used to help them increase communication between patients and doctors.

Currently, the facility has more than more than 7,000 patients, and officials said they hope to continue to grow as the year continues.

Other facilities recognized in the four-state region include Tri-State Community Health Center, Western Maryland Health Care Corporation and the Shenandoah Community Health Center.

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