FCSO says the new online reporting tool is a “success”

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FREDERICK COUNTY, Md. (WDVM) — During the COVID-19 pandemic, the Frederick County Sheriff’s Office found a new reporting tool that is here to stay.

The FCSO launched a new online reporting tool that has created a more efficient way to report non-emergency incidents such as:

  • Destruction of Property
  • Drug Tips*
  • Fraud
  • Harassment
  • Hit and Run
  • Lost Property
  • Patrol Check Requests*
  • Theft
  • Theft from Motor Vehicle
  • Traffic Complaint*
  • Vehicle Tampering

The tool was originally implemented as a way to help reduce the risk of COVID-19 exposure to officers and Frederick County residents. Since it was launched in June of 2020, officials say they have received more than 900 online reports. Not only does the tool help maximize time and the amount of personnel, but it is also fiscally efficient as it has saved the sheriff’s office over $49,000.

FCSO says this tool still allows them to provide the levels of service they want but it gives the public more options.

“It has benefitted us and we’ve got a lot of positive feedback from the community. the fact that they can just take care of their report and file it and then they see their return in a timely manner,” said FCSO Criminal Investigations Commander, Lt. Andy Crone. “The biggest thing for us is we’ve seen it’s beneficial, the community seems to like it. We’re hoping in the future that we can kind of expand the different kinds of call types we can report on here and give people even more options.”

You can access the online report tool, here.

For the last six months and the next six months to come, the FCSO is using the Governor’s Office of Crime Control & Prevention, Coronavirus Emergency Supplemental Funding to pay for the online reporting tool system.

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